Returns & Exchanges
ISSEY MIYAKE offers a 14-day return period for all unworn, unwashed items in their original packaging with all tags attached. Please ensure that the security seal remains intact to be eligible for a full refund to your original payment method.
Initiate Request
Log into your account or visit our returns portal to select the items you wish to return and receive a Return Authorization number.
Prepare Package
Carefully pack your items in the original shipping box and include the completed return form along with your official invoice.
Ship Items
Affix the provided pre-paid shipping label to your package and drop it off at any authorized courier location or schedule a collection.
Quality Inspection
Once received at our atelier, our team will inspect the garments for quality assurance before processing your refund within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing